Kriya Online Responsible Gaming — Fun with Safety

Why Does Responsible Gaming Matter?

Kriya Online believes gaming should be a healthy form of entertainment — just like watching a film or playing sport. But when gaming starts to affect other important areas of your life, it becomes a cause for concern. That is why we present Responsible Gaming-not just as a policy statement, but as a set of real tools and genuine support.

Many people in Bangladesh are using an online gaming platform for the first time. In the excitement of this new experience, it can be hard to notice when fun starts to cross a line. Kriya Online wants you to play mindfully — understanding your own budget and keeping the right balance between gaming, family, and work.

This page is your complete guide to responsible gaming — covering limit-setting, self-exclusion, recognizing problem behavior, and where to turn for help when you need it.

How to Recognize Problem Gaming

Problematic gaming doesn't develop overnight — habits shift gradually. Kriya Online wants you to recognize these changes before they get out of hand.

• Financial Pressure: Using money meant for bills, savings, or household expenses to fund gaming.
• Loss of Control Over Time: Playing longer than intended and being unable to stop.
• Hiding or lying: Hiding or downplaying your gaming activity from family members.
• Mood changes: Feeling irritable or restless when you are unable to game.
• Shift in Priorities: Prioritizing gaming over work, family, or personal health.
• The chase cycle: Chasing losses by placing "just one more" bet to try to win it all back.

The Golden Rules of Responsible Gaming

Follow these guidelines for a healthy gaming experience on Kriya Online. They're drawn from the real-world experience of seasoned players.

• Always set a budget in advance and be prepared to lose that amount.
• Only play with money set aside for entertainment — not funds meant for bills or household expenses.
• Set a time limit before each session and use an alarm or timer to keep track.
• Do not place bets while drinking or under stress — your judgment is impaired.
• Do not treat gaming as a way to make money — the house always has the edge in the long run.
• Take regular breaks — get up for at least 10 minutes every hour to walk around or drink some water.
• Talk openly with family or friends about your gaming habits.

Protection of Minors

Allowing anyone under 18 to play on Kriya Online is something we take absolutely seriously. We verify age at registration, and national ID or birth certificate verification is carried out as part of the KYC process.

If you are a parent or guardian, please keep the following in mind:

• Use parental control software on devices your children have access to.
• Keep your gaming account password out of reach of your children.
• Do not share payment card details with children.
• If you suspect a child has accessed your account, please support@kriyaonline.app-to let us know.

About the Self-Exclusion Process

Self-exclusion is an option that lets you make the personal decision to step away from all gaming for a set period of time. Kriya Online sees this not as a weakness, but as a courageous choice.

• Duration: You can choose from 6 months, 1 year, 2 years, or 5 years.
• Functionality: Once self-exclusion is activated, your account will be fully locked — any deposited funds can still be withdrawn.
• New account: If you attempt to open a new account during self-exclusion, we will detect and block it.
• Cancellation: Self-exclusion cannot be cancelled before the set period ends — this is to protect you.
• Process: Activate it from your Account Settings or by emailing support@kriyaonline.app.